Privacy Policy - Deel. Express Mobile Application

Effective Date: December 4, 2018

Deel. Express ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") and related services.

By using the App, you consent to the data practices described in this Privacy Policy. Please read it carefully.

1. Information We Collect

• Account Information: Your name, email address, phone number, password, home address, and other information.
• Order Information: Details about the products you order, delivery addresses, and order history.
• Payment Information: Limited payment details such as the last four digits of your card.
• Communication: Records of your interactions, such as customer support requests.
• Device Information: Device model, operating system, IP address, and other details.
• Location Information: Device location data with permission, used for delivery tracking and route optimization.
• Usage Information: App interactions, visited pages, and app settings.
• Cookies Information: About browsing and usage (see Section 8).

2. How We Use Your Information

• Provide and Improve Services: Operate the App, process orders, and personalize your experience.
• Enhance User Experience: Respond to your requests and feedback.
• Marketing: With consent, provide marketing communications and special offers.
• Analytics: Analyze app usage, trends, and performance metrics.
• Legal Compliance: Adhere to applicable laws and regulations.

3. Legal Basis for Processing

We process your information based on your consent, when required to perform a contract, such as an order, and for compliance with legal requirements.

4. Data Sharing

• Service Providers: Third-party vendors for payment, analytics, and hosting.
• Delivery Partners: Share necessary data for order delivery.
• Business Partners: Collaborations that fulfill your orders.
• Legal Authorities: Disclosure as required by law.

5. Data Security

We implement security measures including encryption, access controls, data backups, and employee training.

6. Data Retention

We retain your data as long as necessary for outlined purposes or legal obligations.

7. Your Data Protection Rights

• Access: Request access to your data.
• Rectification: Correct inaccuracies in your data.
• Deletion: Request data deletion, subject to exceptions.
• Objection: Object to processing based on legitimate interests or marketing.
• Data Portability: Request your data in a commonly used format.
• Withdraw Consent: Revoke consent at any time.

8. Cookies and Similar Technologies

We use cookies for essential functionality, performance analysis, preferences, and advertising. Manage preferences in your device or browser settings.

9. International Data Transfers

Your information may be transferred to jurisdictions with different data protection laws, with safeguards in place.

10. Children's Privacy

Our App is not intended for users under 16. Contact us if you believe a child has provided data.

11. Changes to This Privacy Policy

We may update this policy. Changes will be posted on this page and notified via the App or email.

12. Contact Us

If you have questions, contact us at accounts@icons-int.com.